Asia's most effective workspaces: Maxis (Kuala Lumpur)

Malaysian telecommunications giant Maxis' current offices are a reflection of the company's culture agenda.

Maxis (Kuala Lumpur, Malaysia)

Employees - Around 500

Designed by - SLA Sdn Bhd

As part of its overall business transformation in 2014, Malaysian telecommunications service provider Maxis Berhad also revamped its offices in a bid to become one of the “most desired workplaces” in Malaysia. The organisation did away with cubicles and any features that were viewed as “enemies” of teamwork, innovation and agility. The result is a lively workspace that engenders its present cultural values of being transparent and flexible.


  • Open-concept layout is central to Maxis’transformation as a business
  • Activity-based seating with no counter-intuitive restrictions
  • Work areas with low partitions for teams and individuals who prefer some element of privacy
  • Fully automated and mobile employee help desk reporting
  • Not quite the same as beds, but resting pods also do the trick in letting staff get some shut-eye during the day

So what?

  • The design creates a sense of transparency, inclusiveness and flexibility throughout the company
  • Also promotes employee morale, comfort, productivity and wellbeing
  • Has enabled office digitalisation, automation, and more mobility

They say:

“We believe the working environment in the office must be in line with our culture – one of openness and transparency and being unhierarchical. At the same time, the design must also help us promote health and wellness, with aspects such as ample natural light, well-designed workstations and chairs, rest and common socialising areas, as well as spaces for workouts and employee events.”  

- Adzhar Ibrahim, Head Of People And Organisation, Maxis


See also: 

Asia's most effective workspaces revealed

And the other nine workspaces showcased in the Asia's Most Effective Workspaces list are:

The legal face of the contingent workforce
Yamini Chinnuswamy - 14 May 2018
As project-based, freelance, and gig work become increasingly de rigueur, the laws surrounding such arrangements have come under increasing scrutiny.
Serviced stays in the heart of Asian business
HRM Asia - 30 Apr 2018
Business in Asia-Pacific has become a regional exercise, with plenty of mobility for key staff between each market. Serviced apartments are an important enabling tool for all of that travel.
United Airlines' employee bonus debacle
HRM Asia - 26 Apr 2018
There are a few HR lessons from a recent United Airlines staff bonus lottery scheme that was subsequently rescinded.
Ninja Van CEO Lai Chang Wen's surprising take on the gig economy
Kelvin Ong - 18 Apr 2018
The founder of one of Southeast Asia's most widely-used delivery service is certainly not one to bite his tongue.
Workplace wellness worries
HRM Asia - 18 Apr 2018
A new study finds that wellness programmes in the US may not actually yield any company savings or produce healthier employees.
The vacation-deprived: Who these people are, and why they matter
HRM Asia - 22 Mar 2018
Asia-Pacific is the most vacation-deprived region in the world. Are companies here ensuring that their people are taking some much-needed time off?