Asia's most effective workspaces: Maxis (Kuala Lumpur)

Malaysian telecommunications giant Maxis' current offices are a reflection of the company's culture agenda.

Maxis (Kuala Lumpur, Malaysia)

Employees - Around 500

Designed by - SLA Sdn Bhd

As part of its overall business transformation in 2014, Malaysian telecommunications service provider Maxis Berhad also revamped its offices in a bid to become one of the “most desired workplaces” in Malaysia. The organisation did away with cubicles and any features that were viewed as “enemies” of teamwork, innovation and agility. The result is a lively workspace that engenders its present cultural values of being transparent and flexible.


  • Open-concept layout is central to Maxis’transformation as a business
  • Activity-based seating with no counter-intuitive restrictions
  • Work areas with low partitions for teams and individuals who prefer some element of privacy
  • Fully automated and mobile employee help desk reporting
  • Not quite the same as beds, but resting pods also do the trick in letting staff get some shut-eye during the day

So what?

  • The design creates a sense of transparency, inclusiveness and flexibility throughout the company
  • Also promotes employee morale, comfort, productivity and wellbeing
  • Has enabled office digitalisation, automation, and more mobility

They say:

“We believe the working environment in the office must be in line with our culture – one of openness and transparency and being unhierarchical. At the same time, the design must also help us promote health and wellness, with aspects such as ample natural light, well-designed workstations and chairs, rest and common socialising areas, as well as spaces for workouts and employee events.”  

- Adzhar Ibrahim, Head Of People And Organisation, Maxis


See also: 

Asia's most effective workspaces revealed

And the other nine workspaces showcased in the Asia's Most Effective Workspaces list are:

Unpacking Ikea's very swedish culture
Kelvin Ong - 26 Feb 2018
The world's largest furniture retailer ensures that accessibility is a quality afforded not only to its customers, but also to all employees.
The secrets of workplace resilience
HRM Asia - 20 Feb 2018
Through years of extensive research, Graeme Cowan has discovered how companies can help their workforce stay emotionally strong
Analysis: Agile workforce, future workforce
Yamini Chinnuswamy - 19 Feb 2018
Contingent employment is on the up and up. To remain competitive, HR needs to enable business transformations that can keep up with this new and nimble management model
Inside Shopee's journey from startup to retail sensation
HRM Asia - 15 Feb 2018
Shopee encountered many resource challenges in its early years. Its Chief Commercial Officer Junjie Zhou shares how he guided the company to steadier ground.
Leaders on leadership: Rolls-Royce's regional director
HRM Asia - 14 Feb 2018
Paul Harris, Rolls-Royce Motor Cars' Asia-Pacific Regional Director reveals the company's workforce plans for 2018.
Forecasting 2018's top three HR trends
Yamini Chinnuswamy - 12 Feb 2018
With transformation still a key theme, we take a look at the three towering issues that could well reinvent HR practices this year.