Email is here to stay
In the age of Outlook and Gmail, it's difficult to remember the days when inboxes and outboxes were actual, physical trays on a person’s desk, with a real-live mail carrier helping to sort out everyone’s mail.
But with workplaces steadily adopting paperless initiatives, email is unlikely to be going away soon.
A new survey conducted by Robert Half Technology indicates that 73% of chief information officers (CIOs) think email will remain the preferred mode of internal communication through 2020. Slightly more than half of office workers (53%) agreed with this sentiment.
Respondents who disagreed cited instant messaging – via apps such as Sametime or Slack – as email’s likely successor.
Interestingly, 4 out of 10 CIOs also indicated a preference for planning and strategising via face-to-face meetings, with only 2 out of 10 preferring email instead.
For office workers, these statistics were largely flipped: 37% still felt that in-person meetings were the best medium for planning and strategy, compared to 27% who preferred email.
The surveys collated responses from more than 2,500 CIOs and more than 1,000 U.S. office workers across the US.