HR Summit 2018: Lynda Gratton on the future of work
In a special C-Suite masterclass on day one of the HR Summit and Expo Asia 2018, management expert and Professor of Management Practice Lynda Gratton shared with participants her views on artificial intelligence, and its impact on workers and jobs.
Here are some key insights shared by Dr. Gratton during her exclusive workshop.
On the next frontier of robotics:
“We're moving towards artificial general intelligence now, not just artifical intelligence. It's all about solving every problem and human question through the use of machines.”
On the incorrect prognosis of technology's impact on workers:
“The early reports on artificial intelligence replacing 60% of jobs were wrong because they examined it on the level of jobs, rather than on the level of tasks.”
The cost factor:
“It will never make sense to replace jobs where human workers are cheaper to hire.”
Gratton's first realisation about the future of work happened while on a trip to Tanzania:
"The world's most masculine men are surely the Masai Warriors. They carry huge swords around and hunt lions." Why HR 4.0 will involve a complete restructure of what we currently know of as “work”: "We've built 'work' for robots. And now we're asking people to be human."
HR Summit & Expo Asia 2018 is taking place at Suntec Singapore Convention and Exhibition Centre on May 9 and 10.