Robots to join hotel laundry staff

Laundry robots are heading to a Singaporean hotel near you.

From linens to towels, hotels see a huge churn of laundry every day -- and expend large amounts of manpower dealing with that churn. 

Starhub and ST Kinetics are partnering up to deploy laundry robots at hotels to help out.

The initiative will roll out next year at Capri By Frasers Changi City Point, Four Points by Sheraton and Grand Copthorne Waterfront.

According to the Straits Times, the Aethon TUG robots use radio-frequency identification tagging to streamline a laborious seven-step process into just three automated steps.

Thanks to smart carts, they can be integrated with the hotel’s technical infrastructure – including WiFi and elevator systems. This will make it easy for them to navigate between floors and rooms, enabling them to deliver clean and dirty laundry between laundry rooms and storerooms around the premises – thus freeing up hotel workers to focus on other tasks.

Rather than replacing service staff, it is hoped that the robots will help alleviate manpower shortages in the hospitality industry.

They are being offered as part of a service, rather than separate products that hotels will need to buy. StarHub is also offering support services such as installation and maintenance.

 “StarHub wants to introduce technologies such as robotics to help its customers raise the standard of service and alleviate the manpower crunch they are facing,” said a spokesperson from the company.

Together with Republic Polytechnic, the telco is also behind the autonomous room service delivery robot that is already operating at M Social Singapore. It will be launched in other hotels over the next year, including the Grand Copthorne Waterfront Hotel.

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