Singaporean charged with providing illegal employment service

The accused had collected resumes, conducted interviews and sourced for potential employers.

The Ministry of Manpower (MOM) last week (April 11) charged 60-year-old Singaporean Noor Hayah Binte Gulam with one count of running an employment agency without a valid licence. 

Acting on a complaint, the investigation revealed that from November 2014 to March 2016, the accused performed employment agency (EA) work illegally.

It was discovered that she had posted online job advertisements for job seekers, placed foreign domestic workers with their employers, collected bio-data and resumes, conducted interviews and sourced for potential employers.

She had also collected agency fees from employers for services rendered. 

If found guilty, she can be fined up to S$80,000, or imprisoned for up to two years or to both under the Employment Agencies Act.

MOM warned employers who intend to engage the services of an EA to first verify that the EA is licensed. It is an offence for any person or company to engage the services of an unlicensed EA. Offenders can be fined up to $5,000 per charge. 

Employers can verify the legitimacy of an EA through the EA Directory on MOM’s website at 

The directory offers information about the EA, including its retention and transfer rates, reflecting its ability to match FDWs and employers’ requirements; the placement volume of FDWs, the years of experience in the industry, violations committed previously, as well as the rating of the EA based on customer feedback.

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