Why should HR focus on building organisational capability?

HR transformation advisor Rita Trehan believes the role of HR today is less about people, and more about building organisational capacity.

Rita Trehan, HR transformation consultant and the current Chief People Officer at Australian energy giant AGL Energy, said during her keynote speech at the 15th HR Summit & Expo Asia, that the role of HR today is less about people, and more about building organisational capacity.

“When I talk about building capacity, I’m talking about all the things that go into making a business successful – from the people, to the culture, to the organisation itself.

Our role is to make the organisation as strong as it can be in every possible form, so that it can be a sustainable business,” says Trehan.

This approach, Trehan adds, is more holistic, as it goes beyond how “we traditionally thought about HR”.

Employee engagement is one example of an HR outcome that benefits when the function focuses on building capabilities, and she shares that “culture” is the gateway to

“When looking at engagement from the perspective of capacity, what we really need to talk about is culture, because culture really takes a holistic view of the company,” Trehan notes.

“That way, you’re really looking at all the drivers – external and internal – and that’s how you build capacity.”