Rogue employee deletes Donald Trump’s Twitter profile

One Twitter employee’s last, unauthorised, task at the company was to target the high-profile and controversial social media account.

US president Donald Trump’s Twitter account briefly went offline last Thursday (November 2), due to the actions of a rogue employee.

For 11 minutes, anyone who tried to access the account @realDonaldTrump, were re-directed to error messages stating, “Sorry, that page doesn’t exist!”

Twitter’s Government and Elections team later attributed the occurrence to a departing employee, who took advantage of their last day to ‘drop the mic’.

“We have implemented safeguards to prevent this from happening again,” the company said in a statement, adding that a full internal review is underway.

According to a report by The New York Times, the person responsible was not a direct Twitter employee, but rather a third-party contractor. The Verge notes that many such third-party contractors have access to high-level customer service tools, and that this is a known security issue within the company.

Interestingly, many of these contractors are located in Asian countries such as Singapore and the Philippines.

Computer law experts have suggested that the rogue employee could face criminal hacking charges due to their actions. 

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