Best HR Tech – Employee Benefits Solution (Gold)

MHC Asia Group receives Gold for Best HR Tech – Employee Benefits Solution at Readers’ Choice Awards 2023.

Employee benefits are often something that HR teams often worry about, having to adapt to the many differing needs of employees in any organisation. It is one of the reasons why organisations like MHC Asia Group are so important, as they look to provide affordable healthcare to employees while ensuring greater accountability and ownership in managing individual and corporate healthcare outcomes. The health technology organisation has done well for themselves in this respect, being the recipient of the Gold in Best HR Tech – Employees Benefits Solution at Readers’ Choice Awards 2023

“This is a huge honour for us,” said Kabita Karthigeyan, CEO, MHC Asia Group, “and we would like to extend our appreciation and gratitude to all the voters who voted for us and for recognising our contributions to the employee benefits sector.” 

The organisation’s objectives look to connect people, processes and technology to deliver exceptional healthcare outcomes to their customers, being a trusted partner in corporate healthcare for nearly three decades to one million customers.

What makes MHC Asia stand out from its competitors has to do with the fact that the organisation encompasses technology along with personalised distinct services. With their Benefits Programme, what clients are provided includes integrated healthcare solutions from primary care to specialist care, daycare as well as urgent care, inclusive of inpatient support. A trained concierge centre can analyse and match up their clients to medical providers that suit their needs, and which can ensure timely access for medical needs. This is all supported by the organisation’s technology framework, from E-Cashless access to Medical Providers in Singapore and Malaysia, Flexible Benefit app access, and real-time online data analytics. All this is provided through an integrated portal to better manage their employee benefits and medical needs.

This is just the tip of the iceberg with regard to continuous innovative technological solutions to improve customer service, as the group has also recently launched virtual assistant tools such as Connect MHC, which can be accessed via WhatsApp.  

Karbita thanked the employees in MHC for their hard work and commitment to making a difference in people’s lives and empowering individuals to take ownership of their health, adding that the organisation looks to continue their mission to simplify healthcare and connect the stakeholders in the healthcare delivery chain via the effective use of information technology and big data analytics. “We’re a health technology company, but our business is about people,” she said. 

MHC Asia has been a trusted partner in corporate healthcare since 1994, offering real-time solutions and guiding corporates in taking ownership of their wellness. MHC Asia currently serves one million users through mobile applications and supports 7,500 corporate customers in Singapore.