Best Serviced Apartment – By Property (Silver)

Quincy House Singapore, which received the Silver Award for Best Serviced Apartment – By Property, has quickly distinguished itself as a standout newcomer despite celebrating only its first anniversary. Guided by the philosophy of inviting guests to “Be Yourself at Quincy,” the property appeals to travellers who value authenticity, personal expression, and meaningful connection. Rather than focusing solely on amenities, Quincy House emphasises connection, crafting moments that make guests feel immediately understood and welcome.

Nancy Zhang, Area Operations Manager at Quincy House Singapore, described the recognition as both an honour and a reflection of the team’s passion. For her, the award affirms the collective efforts of employees who “continually go the extra mile” and find pride in making each stay exceptional.

Quincy House’s approach begins even before guests set foot on the property. The team proactively reaches out before arrival to understand preferences and any special requirements, ensuring the apartment is set up in a way that feels personalised and thoughtful.

Upon arrival, guests are welcomed with Quincy’s signature juice shots, followed by a personalised Polaroid moment—a simple touch that instantly creates a sense of playfulness and connection. The Quincy Qurate Neighbourhood Guide, more than a typical map, offers curated recommendations of local gems and hidden spots, helping guests discover the character of the surrounding area. Guests also receive an exploration kit, a distinctive Quincy touch that encourages them to make the most of their stay and experience the neighbourhood like a local.

Behind these memorable experiences is a team deeply committed to cultivating a service culture rooted in trust, empowerment, and appreciation. Employees are encouraged to personalise interactions, anticipate needs, and take ownership of creating meaningful guest experiences. Continuous learning is emphasised, enabling team members to refine their ability to understand and respond to travellers’ evolving expectations. This investment in people ensures that service delivery remains warm, distinctive, and consistently attentive.

For Quincy House Singapore, the Silver Award is both a milestone and a foundation for future growth. It validates the residence’s efforts to build a guest experience that prioritises individuality, engagement, and heartfelt hospitality.

Quincy House Singapore is the first serviced residence under the design-forward Quincy brand. Nestled in the vibrant heart of Holland Village, it redefines destination living with a personality-driven approach that celebrates individuality. Guests are immersed in an eclectic neighbourhood filled with dining, retail and lifestyle experiences right at their doorstep. Thoughtfully designed for discerning travellers, Quincy House Singapore offers stylish Deluxe Rooms and spacious one- and two-bedroom apartments, with pet-friendly options available.