Tech can’t replicate empathy: The enduring value of the ‘hospitality mindset’

As Asia’s hospitality sector braces for an uncertain 2026, Chen Bao of EHL Campus (Singapore) says the industry’s greatest competitive edge lies in its people, not its technology.
Why career reinvention can’t be left to chance

As AI reshapes workplaces, gaps between leadership intentions and employee experience reveal a pressing need for workforce reinvention.
Beyond training: How democratised coaching builds a future-ready, agile workforce

With AI reshaping every industry, future-ready organisations are turning to coaching to build agility, adaptability, and real, lasting capability.
Flying high on a new strategy: Cathay Pacific pivots from stability to empowerment to rebuild its workforce

Lynn See of Cathay Pacific champions flexible, purpose-driven employee experiences in Asia-Pacific, helping employees thrive both at work and in life.
Retention is a culture problem, not a productivity problem

Uncover the impact of retention and culture on productivity. A positive culture leads to higher employee satisfaction and retention.
Why most organisations struggle to build agility for an AI-driven future

Organisational agility is a critical differentiator for organisations seeking to thrive in the face of change and uncertainty. New research from i4cp suggests a path forward.
SAP Connect 2025: SAP positions AI as a ‘teammate’ for employee agility and growth

The future of work came into focus at SAP Connect 2025, where AI, data, and apps empower smarter, faster business.
Three top HR priorities for 2026, according to Gartner’s latest survey

A new Gartner report found that “routinising” change in the coming year can help HR lead through uncertainty to come.
The people strategy behind Arup’s 6,400-strong Asia-Pacific powerhouse

Arup’s unification of its Asia-Pacific operations marks a bold step to strengthen collaboration, culture, and sustainability across the region.
Reskilling vs. replacement: Making the case for investing in people

Leaders stand on stages proclaiming that employees are their greatest asset in the AI era. Yet a lack of investment in reskilling often tells another story.
People analytics: Where data meets human decision-making

By integrating data from across the organisation, people analytics empowers leaders to make informed, agile decisions that enhance performance and innovation.
Is your AI strategy forgetting the human?

AI is transforming HR, but Elyse Philippi of Insight stresses its success depends on ethics, empathy, and preserving the human connection.
Cracks in the system: Financial strain and payroll burnout threaten Singapore’s workforce

Half of Singapore’s workforce struggles financially, while payroll teams are overstretched, says Deel’s Karen Ng, underscoring the urgent need for payroll modernisation.
The rise of experiential learning as a strategic business driver

Integrating AI and deep learning, organisations are revolutionising L&D to create immersive, experiential programmes that drive skills development and performance.
The superworker emerges: Asia’s workforce transforms to partner with AI

The rise of AI is not just changing jobs; it is creating “superworkers” and pushing HR to lead bold, organisation-wide transformation.
Flexible talent strategies: A key to gaining the competitive advantage

As global labour markets cool, employers seek more flexible talent strategies, according to a ManpowerGroup survey.
The taiji of talent: Why values and profit must flow together

At Unicorn, Chua Hui Xin proves that balancing humanity with business goals creates a culture where values continually drive profit and growth.
Your employees are restless. What now?

Why a brand-aligned culture is more critical than ever, particularly in the Asia-Pacific region.
When leadership listens: Menarini’s ground-up approach in a multi-market region

Glen Godresse, CEO of Menarini Asia-Pacific, champions a culture where trust, inclusion, and wellbeing empower employees to grow careers and contribute meaningfully.
What if AI made us more human? Inside Suntory’s strategy to build a resilient workforce

From AI to psychological safety, Patrick Jordan shares how Suntory Global Spirits is building a resilient, purpose-driven workforce across Asia-Pacific.
Five insights on the real impact of AI transformation, from Josh Bersin

In his closing HR Tech keynote, industry analyst Josh Bersin said AI transformation is presenting HR with critical opportunities—and challenges.
Culture co-creation: The key to building a truly global organisation

At Sansan, Kazunori Fukuda champions a “third culture” that merges Japanese innovation with South-East Asian agility for global teams.
Amid rapid change, why HR has to embrace ‘positive disruption’

At HR Tech, authors James Patterson and Dr. Patrick Leddin explored the unprecedented level of change facing HR, and how mission-driven decisions can turn HR into a force for positive disruption.
IBM CHRO: AI is giving HR its ‘time in the sun’

IBM’s AI in HR journey was a “rocky road,” but one that has highlighted the transformative power the tech is having on HR’s capacity for strategic leadership.
Graph intelligence: The new career GPS for Singapore’s workforce

From rigid career ladders to adaptive skill webs, graph technology is redefining career navigation and workforce planning.
What will it take to be a true ‘future-ready’ org?

Organisations of tomorrow don’t just roll out lots of new tech. They first transform their cultures and leadership mindsets, said experts at HR Tech in Las Vegas.
The soul of the machine: Why human-led AI is the future of work

HR can unlock AI’s potential without losing humanity, says Milieu Insight’s Juda Kanaprach, by balancing technology with empathy and insight.
Purpose-driven and tech-powered: The new face of social services

As burnout rises, Anjan Ghosh of the National Council of Social Service (NCSS) says Singapore’s social service sector is rewriting the rules of talent with innovation at its core.
Agentic AI in HR: Unpacking the hype and addressing the uncertainty

Despite pressure to unleash agentic AI in HR, uncertainty remains. Gartner’s Eser Rizaoglu explores how HR can maximise the potential of the emerging tech, without getting swept up by the buzz.
When wellbeing moves to the boardroom: Rethinking leadership for sustainable performance

WorkWell Leaders’ Anthea Ong urges CEOs and boards to prioritise organisational wellbeing as new research confirms it is the strongest driver of performance.