Salesforce launches Work.com to help businesses reopen safely

It will help companies better respond to employee wellness assessment, shift management, contact tracing and emergency response management.

Salesforce, a global leader in CRM, has announced the launch of Work.com – a technology solution and resource to help business and community leaders around the world reopen safely, re-skill employees and respond efficiently on the heels of the COVID-19 pandemic.

Work.com includes new solutions to accelerate private and public sector response to the COVID-19 pandemic, including employee wellness assessment, shift management, contact tracing, emergency response management, and grants and volunteer management. The Work.com Command Center brings all data streams together so that businesses and communities can make more informed decisions.

To support the initial response to COVID-19, Salesforce has also launched Salesforce Care, a suite of solutions free for 90-days designed to help businesses stabilize during the initial phase of the crisis.

As COVID-19 containment improves and the economy begins to restart, a more complicated recovery phase lies ahead. Businesses and other organizations will need to stay apprised of, and adhere to, ever-changing local and federal guidelines.

They will need new ways of planning, managing and monitoring employee and workforce readiness, facilities preparedness, and emergency management response. They will also need strong collaboration across departments, and tools to make data-driven decisions quickly and communicate to employees, partners and customers at scale.

“Every company and community in the world is focusing on how to safely reopen and get to a new normal,” said Bret Taylor, President and COO, Salesforce.

“With Work.com, we’re bringing together powerful new technology, our partners and network of experts to help organizations reopen and recover from this crisis while putting employee and visitor health and safety first.”

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