CHRO Series Malaysia: Make innovation a way of life

Delegates at our CHRO Series 2019 in Malaysia were given exclusive insights and first-hand tips from companies going through digital transformations.
By: | December 4, 2019

Influential Chief HR Officers and senior workforce leaders networked and heard the latest trends and tips at the exclusive CHRO Series event in Malaysia yesterday.

More than 100 HR professionals took part in the annual event, which has now been held in three Asian cities after Singapore and Jakarta. The one-day conference provided a playbook for companies to create an engaged workforce in the digital age, spread across 12 different sessions.

The CHRO Series 2019 Malaysia programme kicked off with an exclusive breakfast briefing by Microsoft, at the Sheraton Imperial Kuala Lumpur. Other speakers included HR leaders and other representatives from DHL, Qualtrics, Standard Chartered, Workday, AirAsia, and Human Inc.

Delegates heard from Intan Shahira Mohd Shahru, Head of Talent and Organisational Effectiveness at Air Asia, on how the airline is partnering with Google to recreate its training academy to help upskill staff. She advised guests to make innovation a way of life, and make it unique to their company culture.

Other highlights included exclusive insights from a survey of Malaysia’s HR community, carried out by Workday. Rob Wells, President of Asia at Workday revealed that 60% of the C-level suite see silos as a key challenge to digital transformation.

Datan Rowena Florece, HR Director, Microsoft Asia-Pacific spoke about the tech giant’s ongoing transformation – both culturally and organisationally. She talked through the seven different ways Microsoft is accelerating change, including empowering learners and connecting to collaborate.

Another highly engaging speaker was Stephen Choo, Senior Solution Strategist, Employee Experience, Asia-Pacific at Qualtrics. Talking about the shift happening in the national workforce, he highlighted physical work expectations, consumers of the workplace, and a multigenerational workforce as key drivers.

While technology is part of the skillset needed for the future of work, innovation, connecting and networking are also important, said Meena Anand, Managing Director and Head HR, Global Business Services at Standard Chartered Bank to delegates at HRM Asia’s CHRO Series 2019 in Malaysia.