Can Singapore’s workforce navigate AI in the workplace? 3 must-know hacks

While the world is still largely divided on AI—some see it as a threat to their careers while others embrace its transformative potential—Singapore’s majority is undoubtedly ready for an AI-driven future of work. For example, according to Indeed’s Tomorrow’s world: The workplace and workforce of the future report, at least 69% of Singapore’s workforce feels confident about navigating a workplace that will be transformed by AI, whether it will happen in the next 18 months or over the next five years.

The Singapore government’s numerous efforts to prepare the country for AI are a key driving force. One effort is the development of The Digital Enterprise Blueprint, a national-level strategy aimed at smart, calculated adoption of AI for business growth and cybersecurity.

However, this does not mean that the concerns others have about AI are baseless or irrelevant. If we look at real-life progress, generative AI (GenAI) is making a monumental mark across various industries alongside its growing integration with robotics. The capability is set to impact various job sectors, including office roles and blue-collar jobs. The fact that AI is fast-learning and continuously improving invokes fears in employees of being replaced at work.

But we do not need to worry about AI replacing us at work; AI can never replace our human qualities. This is why it is crucial to learn how to leverage your best qualities and hone your skills to continue showcasing your relevance alongside AI. Below are three key tips to make you indispensable in your organisation and use AI tactically instead of fearing it.

1.   Learn as much as you can about AI

Stay relevant by gaining proficiency in AI. This used to be an option, but now it is a necessary effort. Most of the time, we fear what we do not know, and this can no longer be an excuse. It is like the saying “Keep your friends close and your enemy closer.” Even if your current role is not tech-centric—say, a marketer or HR person—understanding AI, especially GenAI and machine learning, will give you an edge.

This is not an over-the-top move either. Based on NTUC LearningHub’s Industry Insights Report 2024: Generative AI, 87% of business leaders have adopted GenAI technologies to some extent, and 80% agree that these skills will become essential for most roles. As companies actively seek talent skilled in GenAI—62% are already looking to fill such positions—being proficient in these technologies can set you apart and protect your career. SkillsFuture Singapore is a national movement to provide Singaporeans with the opportunities to develop their fullest potential throughout life by offering valuable certifications in AI and machine learning (ML). Taking these courses can be a game-changer, as they not only help you gain new skills but also highlight your agility and help your resume stand out.

2.   Own your strengths and sharpen your wits

Since automation is on the rise, the best way to assert yourself professionally is to continually grow to be the best at what you do. Be a master or a specialist in your field because your experiences will be your leverage. While AI can handle routine tasks, it cannot replicate creativity, strategic insight, or emotional intelligence. Make it a point to refine your skills and grab opportunities for professional growth, as they will help you stay indispensable.

‘The transformation of the workplace by AI is not a cause for despair but an opportunity for growth.” – Mohamed Marjook Hussain, Regional Technical Head for ANZ & APAC, ManageEngine

NTUC LearningHub’s report also revealed that 92% of business leaders anticipate that GenAI will redefine existing job roles. However, business leaders cannot solely rely on GenAI and deploy it in the hopes that it will be able to do what a field expert can. Sure, it can complete certain tasks quickly, but it cannot solve problems effectively or offer trustworthy insights. For employees, when you stay ahead in your field and integrate AI knowledge, you can demonstrate your value more effectively.

3.   See what else is out there

This advice might seem counterintuitive, but it is certainly not counterproductive. Explore the market and see what else matches your skillset—you have nothing to lose. This does not mean you abandon the previous two tips and leave your current job. It simply means keeping your options open while investing in your own growth. After all, flexibility is a highly valued trait in job candidates. Identify all your skills and talent to consider other markets in which you can make your mark. Staying informed and adaptable will ensure you are not left behind as the job landscape evolves.

READ MORE: FutureSkills: What sort of workforce will you need in the age of GenAI?

Of course, this is easier said than done given the tumultuous economy, but it is better to have a backup plan to ensure you’re in control of whatever path you take next.

Venturing into an AI-driven workplace with confidence

To be perfectly clear, the rise of AI is a difficult topic to navigate, but it should not be approached with fear. No matter how advanced AI is, it can never come close to what humans can do. Our thinking is unique, our drive for self-improvement is fiery, and our survival skills are not to be undermined.

The transformation of the workplace by AI is not a cause for despair but an opportunity for growth. So, sharpen your AI skills, hone your craft, keep an eye out for other opportunities, and march forward with confidence.

About the author: Mohamed Marjook Hussain is Regional Technical Head for ANZ & APAC at ManageEngine.