How employees in Singapore are spearheading workplace efficiency

Organisations in Singapore are at the forefront of leveraging time-saving technologies like AI to enhance employee productivity.

This was according to a Slack survey among 1,341 employees in Singapore, which revealed that 30% of organisations in the country are investing in technology to improve efficiency, with 35% utilising AI tools for this purpose, positioning Singapore second only to India in both categories.

The adoption of these technologies is expected to play a pivotal role in boosting productivity among organisations, particularly as employees grapple with tasks such as meetings and emails, which are more prevalent in Singapore compared to other markets. On average, employees in Singapore report spending 36% of their time on performative work that does not contribute to organisational or team goals but is done to appear productive. Additionally, 44% of desk employees feel that they devote too much time to meetings and emails, the highest globally.

Slack’s State of Work report also identified three trends shaping modern work and driving employee productivity. While Singapore leads among the surveyed countries, the adoption of new technologies such as AI and automation is still relatively low. The report emphasised that the redefinition of office work and design in the age of hybrid work, along with employee engagement and talent development, significantly impacts productivity.

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As hybrid work becomes more prevalent, employees in Singapore seek flexibility and a collaborative and inclusive work environment. The report revealed that 54% of respondents believe flexible work schedules are the most effective way for employers to support productivity. Additionally, employees highlighted the importance of flexible location (43%), workplace benefits (32%), and physical workspace improvements (29%) in enhancing productivity.