HR Tech Fest Connect 2020: Adapting to a new workforce normal

At HR Tech Fest Connect 2020, Microsoft and Qualtrics will provide some answers to how organisations can successfully transition to the ‘new normal’ created by the COVID-19 pandemic.
By: | May 11, 2020

With the ongoing COVID-19 pandemic, many employees are now working from home, leading to a new range of support needed to help them remain engaged and productive.

Speaking at HR Tech Fest Connect 2020, a two-day online conference which will be held on May 12-13, Lim Yin Shoon, Global Diversity and Inclusion, Asia Practice Leader, Microsoft, will explore how cultures can be transformed by building new inclusive behaviours and capabilities to better engage with diverse groups of employees.

In her session titled, The World at Home, Working In The Midst of a Pandemic – What Companies Can Do to Engage Diverse Employees, Improve Inclusiveness and Productivity, and Prepare For a New Normal, she will also demonstrate how inclusive design thinking and accessible technology can help improve productivity.

Don’t miss the session, which is taking place on May 12, from 11.30am to 12pm, Singapore time.

On May 13, from 12pm to 12.30pm, in a session titled AI-Driven Organisation Knowledge Management, Collaboration and Decision Making, Udaiya Karuppasamy, Specialist Sales Lead, Modern Workplace, Microsoft Asia Pacific, will share Project Cortex, a new AI-powered service in Microsoft 365.

Project Cortex uses artificial intelligence to create a knowledge network that reasons over an organisation’s data and automatically organises it into shared topics like projects and customers.

It also delivers relevant knowledge to people “just-in-time” through topic cards and topic pages in the apps they use every day.

As organisations adapt to a new world of working, two questions come to the fore for HR leaders – How can we keep teams engaged in this new normal? and How will the changes you’ve made affect employee experiences in the future?

With COVID-19 changing employee expectations forever, teams will expect more workplace flexibility.  “They’ll expect greater collaboration with colleagues, and we’ll see a blurring of personal and professional boundaries as individuals work to balance their priorities,” said Steve Bennetts, EX Solutions and Strategy, Qualtrics.

“Businesses that get ahead in understanding and meeting changing employee expectations will be rewarded with improved engagement right now. But of equal importance, they must lay the foundations for successfully meeting employees’ changing needs when teams start returning to the office.”

Bennetts’ session, titled Adjusting Your Employee Experience Programme for The New Normal, will highlight how HR teams should be managing their employee experience programmes to keep teams engaged and productive.

It will also provide practical guidance for rapidly identifying how employee expectations have changed, and then being able to meet them.

He will also be joined by Natalia Navin, Chief Human Resources Officer, Maxis; and Vanee Bijayendrayodhin, Chief People Officer, Ananda Development at the panel session, which will take place on May 13, from 11.15am to 11.45am.

Register now for HR Tech Fest Connect 2020, and immerse yourself in two full days of exclusive free content that will equip you for the future of remote work.


HR Tech Fest Connect 2020, Asia’s
LARGEST VIRTUAL HR conference taking place May 12 – 13. Exclusive 2-days of content featuring 40 sessions and more than 40 speakers. Don’t miss out on this 100% online event for the HR community.

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