Citi Singapore offers 6 principles for the return to workplace

The majority of Citi Singapore employees will continue to work from home until July, even as Singapore eases ‘circuit breaker’ measures on June 2.
By: | June 1, 2020
Topics: Digital Transformation | Employee Experience | Health and Wellness | HR Technology | Hybrid Working | News | Singapore

88% of Citi Singapore’s 8,500-strong workforce will continue to work remotely until July, the bank has announced.

Amol Gupte, head of ASEAN and Citi Country Officer (CCO) for Singapore, explained, “The majority of our staff have been working effectively from home and are continuing to deliver value to our clients.

“There is no urgency to bring them back on-site at the end of the circuit breaker. I see benefits in being deliberately slow and measured in our return to ensure their safety and well-being.”

According to Citi Singapore’s their return to site strategy is being guided by six key principals:

  1. The health and safety of staff come first

At home and in the office, the health and safety of Citi Singapore’s staff is the top priority.

  1. Working does not require staff to be in the office

Citi Singapore will continue to evaluate the optimal work structure post-circuit breaker.

  1. The pace of return will be slow and measured

Citi Singapore will be deliberate and focused on details such as safe distancing measures and managing common areas when staff start returning to the workplace. In Singapore, staff will only begin to return in phases from July, a month after the circuit breaker period is lifted.

  1. One approach will not fill all

The timing and process of coming back to the office will vary based on office location, office setup, resources and medical guidance. Citi Singapore is also evaluating the diverse needs of its various teams when developing its return to office strategy

  1. Innovating the way of working

The focus is also on the longer-term strategic shift that will outlive the pandemic. Citi Singapore is designing future ways of working by leveraging technology to enable staff to engage effectively with one another and also to better serve its clients.

  1. Adherence to national guidelines

Citi Singapore supports the actions of the Singapore government in fighting the pandemic. At its premises, both the SafeEntry and TraceTogether apps are used to assist in potential contact tracing.