Hybrid work driving higher productivity and workforce inclusivity

More organisations are introducing diverse work styles, including hybrid and mobile work, to enhance employee satisfaction.
By: | September 27, 2023

As work styles continue to diversify, 57% of HR and IT leaders have reported an improvement in employee satisfaction within the workplace. However, this satisfaction takes a dip when a mandatory return to the office is enforced.

Looking ahead, a shift is underway with nearly 50% of employees anticipating the adoption of either hybrid or fully mobile work arrangements. Concurrently, 76% of organisations are reevaluating their existing digital supplier relationships, according to the Future of Work study by Omdia, which also revealed a consensus regarding the multifaceted benefits of diversity, equality, and inclusion (DE&I) within the context of hybrid work.

Specifically, 69% of organisations concurred that hybrid working models open doors for employees with diverse accessibility needs, providing them with greater opportunities. Another 67% affirmed that it fosters a sense of connection among employees, promoting a cohesive team spirit. Moreover, 61% recognised that hybrid work environments reduce feelings of marginalisation, while 59% acknowledged their role in narrowing gender gaps in recruitment.

READ MORE: Employee engagement in hybrid world: Strategies for success

As organisations embark on their journey to transform the workplace, they are now giving precedence to partners who prioritise environmental, social, and corporate governance (ESG) practices, with 28% placing this at the top of their priority list. There is also a growing inclination towards outsourcing services such as IT service desk and HR (27%), along with digital platforms that enhance support from partners (26%).

Adam Holtby, Principal Analyst, Mobile Workspace, Omdia, and Author of the Future of Work study, said, “More diverse work styles have impacted employee productivity, satisfaction, and customer experience. And organisations need the help of digital partners, processes, and technologies in navigating successful future work initiatives.”