Organisations in Singapore ahead of neighbours in AI usage

Organisations in Singapore are faster than their counterparts within the region to adopt AI processes, more action is required to stay ahead of the curve.
By: | May 3, 2024

When it comes to adopting artificial intelligence (AI) tools in the workplace, Singapore is ahead of its neighbours within the Asia-Pacific (APAC) region, with a good majority having already implemented AI programmes within its work processes and more planning to do so in the future.

PERSOLKELLY, one of the largest workforce solutions providers in the APAC region, has released the 2024 APAC Workforce Insights Report, detailing the most recent APAC development and trends for the adoption of AI in the workplace. According to the report, 45% of organisations within Singapore are already using AI in their operations, with another 38% considering the adoption of AI soon. This is higher or on par with the APAC average of 39% and 38% respectively.

However, the report found that few leaders within organisations have developed a comprehensive plan to assist affected staff in finding new opportunities within or outside the organisation, and only about half of employers in Singapore are considering offering reskilling programmes to transition into other roles within the company (53%), creating new job roles that complement AI technologies (47%), and engaging in open dialogue with employees about potential impacts and solutions (41%).

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Ken Tan, Director, Specialised Contracting (Head of Division) and Head of Sales for PERSOLKELLY said, “To stay ahead of the curve and protect our workforce, businesses need to focus on devising framework and strategies to help affected staff. There is also potential for organisations to leverage the expertise of AI specialists to maximise opportunities in the usage of AI in the workplace and to support the current workforce with adopting the new technology.”