9 predictions that HR leaders need to take note in 2024

HR leaders must address shifting dynamics such as technology advances and workforce tensions in 2024, says new research from Gartner.
By: | January 5, 2024

HR leaders need to address these top nine workplace predictions in 2024 and beyond to attract and retain talent and create optimal business outcomes, said Gartner.

The organisation has released their list of predictions, which includes finding new ways to manage costs as more employees return back to work; AI accentuating workforce opportunities; the new implementation of four-day workweeks on a wider scale; conflict resolution as a must-have skill for managers; the rise of generative AI experiments that will see costs; the preference of skills over degree qualifications in hiring; the emphasis on climate change protection from employees; the rise of DEI as a lifestyle rather than going away, and the collapse of career stereotypes due to workforce change.

These predictions are a combination of finding out the changing priorities of employees and their needs, the growing and shifting changes of the workplace thanks to the advent of global events and technology like generative AI, and changes in the skill types and knowledge needed to recruit talent and manage teams.

Gartner’s release of these nine predictions comes with suggestions of how these organisations could change and tackle these predictions for their betterment. These efforts include how leaders could partner with HR to assess how investing in AI can change teams’ roles and workflows; how to identify potential internal candidates for newly redesigned roles; how to embrace new routines such as the four-day work week to improve talent outcomes like employee engagement, performance and well-being; train managers to understand and see how experienced leaders resolve intense conflicts between employees.

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Other suggestions include removing degree requirements from job postings to enable hiring from a bigger talent pool and expanding tailored credential programmes; integrating DEI values into business objectives; and embracing new ways to work such as gig work, reduced  hours and job sharing for better flexibility.